Privacy Policy
Last updated: March 22, 2026
Introduction
Welcome to Navient's Privacy Policy. Your privacy is critically important to us. This policy describes how Navient ("we," "us," or "our") collects, uses, and discloses information from and about you when you visit our website, use our services, or interact with us. By using our website and services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information for different purposes to provide and improve our services to you. This information may include:
- Usage Data: We automatically collect information about how you access and use our website. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Device Information: We may collect information about the device you use to access our services, including the operating system and other technical identifiers.
- Interaction Information: Details of your interactions with our website, such as clicks, scrolling, and mouse-overs, to understand user behavior and improve user experience.
Cookies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
Third-Party Services
We may employ third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party analytics services, such as Google Analytics, to track and report website traffic. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address.
Advertising
We may use third-party advertising companies to serve advertisements when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. This is often done through the use of cookies and other tracking technologies.
Children's Privacy
Our website and services are not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By visiting this page on our website: contact.html